WARRANTY Requirements & Inspections Procedures

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Warranty & Maintenance Info:

Warranty Requirements & Inspection Procedures >

Preventative Maintenance > 

For all manufacturer warranties, an inspection by a QCP Technical Representative is REQUIRED.

 

For all Limited System Warranties, a 3rd Party Final Inspection is required - additional $500 for this service.

 5  - YEAR MATERIAL DECK WARRANTY

 

 5  - YEAR MATERIAL WALL WARRANTY

10 - YEAR MATERIAL WALL WARRANTY

 

10 - YEAR MATERIAL ROOF WARRANTY

REQUIREMENTS:

 

  1. Must be a Quest Construction Products (QCP) Qualififed, Certified or Platinum Preferred Contractor; licensed & insured by standards governing the specified work performed.

  2. Must have Approved Applicator (designated by QCP) on the job site during installation & inspections.

  3. Products must be installed according to assigned specification.

  4. Must be inspected by QCP Technical Sales Representative:

    • 1st Inspection  –  Specification/Pre-Bid (prior to commencement of any work)

    • 2nd Inspection –  Final Inspection Application

  5. Proof of purchase from Authorized QCP Distributor.

  6. Digital Photos documenting scope of work in accordance with assinged specification (min 12 pictures)

LIMITED PRODUCT WARRANTIES (Material Only)

 5  - YEAR Limited System DECK Warranty

 

10 - YEAR Limited System ROOF Warranty

REQUIREMENTS:

 

  1. Must be a Quest Construction Products (QCP) Certified or Platinum Preferred Constractor ; licensed & insured by standards governing the specified work performed.

  2. Must have Approved Applicator (designated by QCP) on the job site during installation & inspections.

  3. Products must be installed according to assigned specification.

  4. Must be inspected by QCP Technical Sales Representative:

    • 1st Inspection – Specification/Pre-Bid (prior to commencement of any work)

    • 2nd Inspection – Start-up Inspection and/or Training

    • 3rd Inspection – Completed Foundation & Fabric stage

    • 4th Inspection – FinishCoat Application

    • 5th Inspection – TrafficCoat Application (if applicable)

    • Final Inspection - 3rd Party Inspection is required (Inspection Fee Applies)

  5. Proof of purchase from Authorized QCP Distributor.

  6. Digital Photos documenting scope of work in accordance with assinged specification (min 12 photos)

15 - YEAR Limited System ROOF Warranty

 

20 - YEAR Limited System ROOF Warranty

LIMITED SYSTEM WARRANTIES (Labor & Material)

The manufacturer’s Technical Sales Representative (TSR) is available to make site visits as needed to inspect and approve the application process at specific stages before the applicator may continue. Number of inspections may vary depending on job type, contractor experience and Technical Sales Representative. 

 

It shall be the responsibility of the applicator to notify the Manufacturer Representative in advance of these scheduled times to enable their attendance and coordinate safe access for manufacturer’s representative as per all current governing standards. The applicator shall be responsible for assuring a watertight and weather-tight building for the entire duration of the project. Next day inspections are not guaranteed; please schedule accordingly.

 

Manufacture warranties are issued after a project has been issued a specification, inspections are approved by manufacturer, warranty requirements are satisfied and project is completed. 

INSPECTION PROCEDURES